Ferrysoft Integrated help desk software for the 21st century

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Ferrysoft News

1 July 2008

Ferrysoft Help Desk 2.4 released. Includes new subscriptions feature, email address synchronisation and support for multiple POP3 email accounts.

1 June 2008

Updated version of SMTP Module released today. This version adds new features for sending to SMTP servers and pickup directories.

1 May 2008

Updated version of Ferrysoft Property Investor released today. This version adds rent terms, rent frequencies and tenant invoicing.

1 March 2008

Ferrysoft Property Investor released today. It is designed to help UK private residential landlords manage their rental properties.

1 September 2007

New source code modules for POP3, SMTP and Registry are released today. The source code modules are available in Visual Basic and Visual C#.

1 June 2007

Ferrysoft Help Desk 2.3 released. Includes new user interface, new membership, users and roles regime, discussion forum moderation and many bug fixes.

Ferrysoft Help Desk

Ferrysoft Help Desk is a web based help desk solution. It is designed to assist help desks to deliver outstanding customer service. The Express Edition is free of charge. Your help desk might be dealing with issues raised by internal personnel or by external customers. In both cases, it is important to efficiently manage and resolve those issues in a timely manner. It is undesirable for your customers to repeatedly interrupt the help desk technicians. Ideally, your customers should be able to enter and track the progress of their own issues. Ferrysoft Help Desk provides the ideal environment to achieve this and much more.

Click the screen shot to learn more about Ferrysoft Help Desk.

Click to learn more about Ferrysoft Help Desk

Ferrysoft Help Desk - Try It

Ferrysoft Help Desk is free to download and use. You are free to use Ferrysoft Help Desk for evaluation or production use for as long as you want. If you use Ferrysoft Help Desk without purchasing a multi user licence then you are using the Express Edition. The Express Edition can be upgraded to the Standard Edition or Enterprise Edition by purchasing a licence.

Express Edition Standard Edition Enterprise Edition
Price Free. Priced based on number of licenced users. Fixed price regardless of number of users.
Users One. Up to 20 users. Unlimited users.
Features The features are common across all editions. The features are common across all editions. The features are common across all editions.

Download Ferrysoft Help Desk.

After downloading Ferrysoft Help Desk, refer to the installation and setup pages to install and start using Ferrysoft Help Desk.

Ferrysoft Help Desk - Buy It

Ferrysoft Help Desk Standard Edition and Ferrysoft Help Desk Enterprise Edition allow multiple user licences. Prices for these editions start from:

Starting Prices Buy It
Prices in US Dollars start at $1200 Buy in US Dollars
Prices in Pounds Sterling start at £600 Buy in Pounds Sterling
Prices in Euros start at €900 Buy in Euros

Ferrysoft Property Investor

Ferrysoft Property Investor is designed to help UK private residential landlords manage their rental properties. It interfaces to Microsoft Office Accounting to perform accounting transactions, such as receipt of rent from tenants. Ferrysoft Property Investor incorporates rental property specific terminology for interfacing to Microsoft Office Accounting. For example, customers are referred to as tenants within the accounting system.

Click the screen shot to learn more about Ferrysoft Property Investor.

Click to learn more about Ferrysoft Property Investor