Ferrysoft Knowledge Base 20040721

Ferrysoft Help Desk

Click to learn more about Ferrysoft Help Desk

Ferrysoft Help Desk is a web based help desk solution. The Express Edition is free of charge. Click the screen shot to learn more about Ferrysoft Help Desk.

Ferrysoft Help Desk may not appear as intended in browsers other than Internet Explorer 6.

Symptoms

When Ferrysoft Help Desk is accessed via browsers other than Internet Explorer 6, the format of the page may be different from the intended format.

Cause

This is caused because the compatibility of the generated HTML does not conform strictly enough to web standards. This in turn can give rise to variations in page formatting when accessed in browsers that work differently to Internet Explorer 6.

Resolution

This issue is resolved in Ferrysoft Help Desk 1.0.2.